Providing a reliable motor repair is not just Bradleys’ objective, it’s the way Bradleys does business. Quality Control Procedures have long been a major part of our culture and commitment to our customers. This commitment has earned Bradleys’ ISO 9001:2015 Certification. Each and every process performed on your motor is documented and inspected by a Quality Control Inspector.
Our goal is to move from reporting results to controlling outcomes by identifying the metrics important to the customer, defining parameters for those metrics that are observable, reachable and controllable, and implementing standardized processes for continuous measurement and control of the metrics across the entire product life cycle. Product reliability is not only relevant, but quality and reliability data and associated metrics provide the foundation for process control.
Our Reliability Policy
Bradleys Inc. is committed to exceeding customer expectations by providing superior customer service, and quality products and services through active employee participation, safety, innovation, and constantly improving our Quality Management System through the tracking and analysis of our data and their metrics.
Continuous improvement in the team by conforming to the following:
- 1. Ensuring processes are everyone’s focus and all our employees are responsible for performing their work to meet our quality objectives.
- 2. Developing and maintaining a company‐wide culture of continuous improvement with regard to Quality, Safety, and the Environment.
- 3. Maintaining and improving communication with our customers and suppliers.
- 4. Providing reliable products and services at a competitive price.
- 5. Delivering on time, every time.
- 6. Adopting and maintaining a Management System in accordance with the requirements of the ISO 9001:2015 standard that established internationally recognized quality standards and industry accepted practices.
Each Department Manager within Bradleys developed and documented their Department’s checklists and processes in accordance with the 5S Methodology. This includes the day to day organization of personnel desks, tool boxes, or a Tool Room, and other more complex functions such as a Purchase and Accounts Payable process, or, as an example, testing heaters of an incoming motor and determining if they are of adequate capacity for motor/facility (2DL).
The success of the 5S Methodology requires Management to be ‘Continuously looking for failures ‘and ‘Actively Revisiting Written Processes’ to maintain ‘Top of Mind’ status.